Terms & Conditions

Last updated: June 11, 2026

By accessing and using viviabag.com, you agree to be bound by these Terms and Conditions. This website is operated by SONHOECOM LLC, a Limited Liability Company registered in the State of New Mexico, USA (File #: 3100567).

1. General

These Terms apply to all visitors, users, and customers of viviabag.com. We reserve the right to update these Terms at any time. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

2. Products and Pricing

All prices are listed in US Dollars (USD). We reserve the right to modify prices at any time without prior notice. We make every effort to display accurate product descriptions and images; however, colors may vary slightly depending on your screen settings.

We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price due to a typographical or system error.

3. Orders and Payment

By placing an order, you confirm that you are at least 18 years of age and legally authorized to enter into a binding contract.

We accept major credit and debit cards, PayPal, and other payment methods listed at checkout. All transactions are processed securely. We do not store payment card details.

An order confirmation will be sent to the email address provided at checkout. We reserve the right to cancel any order at our discretion, including cases of suspected fraud.

4. Shipping and Delivery

We ship to addresses within the United States. Estimated delivery times are provided at checkout and may vary depending on your location and chosen shipping method. Full shipping details are available on our Shipping Policy page.

SONHOECOM LLC is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control. Risk of loss and title pass to you upon delivery to the carrier.

5. Returns and Refunds

We offer a 30-day return policy from the date of delivery. Items must be unused, in their original condition, and in original packaging to be eligible for a return. Full details are available on our Refund Policy page.

To initiate a return, contact us at contact@viviabag.com with your order number. Approved refunds are processed within 10 business days to the original payment method.

6. Intellectual Property

All content on viviabag.com, including text, images, logos, and design, is the property of SONHOECOM LLC and is protected by applicable copyright laws. Reproduction or use without written permission is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, SONHOECOM LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the specific product in question.

8. Governing Law

These Terms are governed by the laws of the State of New Mexico, United States. Any disputes shall be resolved exclusively in the courts of Albuquerque, New Mexico.